Palmcard vs Fireflies.ai: live help during the call or notes after it
Competitor facts come from the vendor's own pages, checked on the date shown. Vendors change plans often, so confirm on their site.
People often search for these two together, but they start from different places. Fireflies grew out of recording and summarising meetings for a whole team. Palmcard is built for one person on a live call who needs the next sentence. Fireflies also has a live suggestions feature on its higher plans, so the line between them is not absolute. This page sets out what each does, using Fireflies' own pages, checked on 27 Oct 2026.
Palmcard and Fireflies at a glance
| Palmcard | Fireflies.ai | |
|---|---|---|
| Helps during the call | Yes: a private card with what you could say next, 0.5 to 1.1 seconds after the other person stops talking (our tests) | Real-time notes and live transcription. Fireflies' blog describes a "Live Assist" suggestions feature on Pro and above; we have not tested it |
| Helps after the call | Summary, promises made, follow-up email draft | Transcript, summary and a searchable meeting library |
| How it listens | Through your computer: microphone plus call audio | A visible bot joins the meeting by default; a Chrome extension for Google Meet records without a bot |
| Does a bot join? | No. Nothing is added to the participant list | Yes by default, as "Fireflies.ai Notetaker". The host may need to admit it from the lobby |
| Platforms | Zoom, Meet, Teams, Webex, Slack huddles and phone calls taken on the laptop. The Palmcard app runs on Mac and Windows computers | Joins meetings through its bot; see Fireflies' site for the current list. Also has a mobile app for in-person meetings |
| Languages | 25, with the line written in the language spoken on the call | English, Spanish, French, Portuguese and Italian, plus 100+ more in beta |
| Cheapest paid plan | €9 a month (Basic, 3 call-hours) | Fireflies' blog lists Pro at $10 per user a month billed annually, $18 monthly. Check its pricing page for the current figure |
| Free option | 3-day trial with 10 minutes of real calls, no card | Free plan with limits (400 minutes of storage per team and a 2-hour recording limit, per Fireflies' blog) |
Where Fireflies is better
If your problem is a team that needs a record of what was said, Fireflies is the stronger tool. Three clear advantages:
- A shared, searchable library. Meetings go into one place your team can search, with CRM integrations (Salesforce and HubSpot on the Business plan) and team analytics. Palmcard keeps calls on your computer by default and is built around one person's call, not a team archive.
- Languages and video. Fireflies lists 100+ transcription languages in beta and records video on its Business plan and above. Palmcard supports 25 languages and records no video.
- Lower entry price and a permanent free plan. Fireflies has a free tier you can keep using. Palmcard has a 3-day trial, then plans from €9 a month.
Fireflies also has a built-in consent step: its "Meeting Compliance" setting shows a disclaimer before the meeting, and the bot is always visible, so everyone can see a recorder is present. Some teams want exactly that.
Where Palmcard is better
Palmcard is stronger when you are the one talking and need help in the moment, or when you cannot or do not want a bot in the meeting.
- No bot in the meeting. Palmcard listens to your computer's audio and microphone, so nothing joins and the participant list does not change. See bot-free AI meeting assistants.
- It answers from your own documents. Give it your price list or notes and it writes the next line from them. When the answer is not in your documents, it tells you to say so, for example "I'll check and come back today", instead of inventing a price.
- It keeps "you" and "them" apart, so the line it writes answers the other person, not you.
- A brief before the call from your notes, documents and websites, and optional read-only calendar access.
- The line is written in the call's language, with the meaning shown in yours. Useful when you sell or interview in a second language. See live translation for calls.
One caution on our side: Palmcard hears only what your computer plays and your microphone records. It runs on a Mac or Windows computer and works from that computer's audio.
Who should choose which
| Your situation | Better fit |
|---|---|
| A recruiting or sales team that wants every meeting recorded, searchable and pushed to the CRM | Fireflies |
| You attend many meetings and mainly need a transcript to read later | Fireflies |
| You are on a high-stakes sales call and freeze on pricing questions and objections | Palmcard |
| Your client or company does not allow bots in meetings | Palmcard |
| You speak in a language that is not your first and want help phrasing the reply | Palmcard |
For a longer look at the two kinds of tool, read AI note taker vs real-time call assistant.
Can you use both?
Yes, and it is a sensible setup for a sales team. Fireflies gives the team its shared record and CRM trail. Palmcard helps the person on the call say the right thing. You would pay for both, and the Fireflies bot would still appear in the meeting, so tell the other person about each tool at the start. Palmcard reminds you at the start of every call. See is it legal to use AI on calls.
Prices and plans are on the Palmcard pricing page.
Questions people ask
Is Palmcard a Fireflies alternative?
Only partly. If you need a team meeting library with CRM sync, Fireflies does that and Palmcard does not try to. If you need help saying the right thing during a call, without a bot, Palmcard is built for that.
Does Fireflies give live suggestions during a call?
Fireflies' own blog describes a "Live Assist" feature with real-time suggestions on Pro and above. We have not tested it, so try it on a real call before judging it against Palmcard.
Does Palmcard join my meeting like the Fireflies bot?
No. Palmcard runs on your Mac or Windows PC and listens to your microphone and call audio. Nothing is added to the participant list.
Which is cheaper?
Fireflies has a permanent free plan and, per its blog, paid plans from $10 per user a month billed annually. Palmcard has a 3-day trial and plans from €9 a month. Check both pricing pages, because prices change.
Can Fireflies record without a bot?
Fireflies has a Chrome extension that records without a bot, but its help centre says it works for Google Meet only. For other platforms the bot joins the meeting.
Do I need to tell people I am using either tool?
You should, in both cases. Fireflies' bot is visible and has a disclaimer setting. Palmcard is not visible to others, so say at the start that the call is transcribed, as you would for a recording.
Sources
- Fireflies.ai pricing, checked 27 Oct 2026
- Fireflies blog: which plan is right for you, checked 27 Oct 2026
- Fireflies help: how Fireflies joins and records your meetings, checked 27 Oct 2026
How this page was made. Written by the Palmcard team with AI assistance, using the product as it works today and the official pages listed above. Facts about other products were checked on 27 October 2026 and can change, so check the vendor's own page before you decide. Spot a mistake? Email prashant@studiolab.digital.